Privacy Policy

Information We May Collect

• Contact details such as name, company, email address, phone number, country, and website.
• Project details such as product interest, capacity, voltage, refrigerant, application, destination country, and technical requirements.
• Website usage information such as pages visited, device type, browser type, approximate location, and referral source when analytics tools are enabled.
• Communication records from email, contact forms, messaging platforms, or other business correspondence.

How We Use Information

We use submitted information to respond to inquiries, recommend suitable refrigeration equipment, prepare quotations, coordinate technical discussion, support export communication, improve website content, and maintain website security.

Sharing Information

We may share necessary information with internal staff, service providers, logistics partners, technical partners, or professional advisers when needed to respond to an inquiry, provide a quotation, support shipment, maintain the website, or comply with legal obligations.

We do not sell personal information submitted through ordinary business inquiries.

Data Retention And Security

We keep business inquiry records for as long as reasonably necessary for quotation follow-up, customer service, compliance, and business record purposes. We use reasonable administrative, technical, and organizational measures to protect submitted information.

Your Rights And Contact

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal information. To make a privacy request, contact us using the details on the Contact page.